Designing resilient, data-dense systems that structure high-stakes decision-making
Transforming fragmented workflows into scalable systems with built-in traceability.
Reputation Risk Screening
Redesigning enterprise underwriting workflows through system orchestration and institutional memory.
A concept redesign of a fragmented underwriting screening workflow used in multifamily lending.
The project introduces entity-level persistence, reusable findings, and centralized orchestration to reduce duplication and strengthen audit transparency.
Workplace Competency Demonstration
Designing competency-driven workflows for evidence-based skill evaluation.
This project redesigns a multimedia portfolio platform used in advanced manufacturing pre-apprenticeships.
By restructuring how trainers create portfolio tasks, open-ended prompts transformed into a structured workflow that reliably produces measurable evidence of workplace skills.
Credit Review Routing
Automating reviewer assignment through policy-driven routing and system logic
A concept redesign of a manual credit review workflow used in multifamily real estate underwriting and deal approval.
The project introduces system-managed assignment, capacity-aware routing, and in-system review to replace email-based coordination and establish clear ownership across the review process.